Follow Furnace Repair Recommendations To Get Good Service
When the weather turns cold isn’t the time to get a furnace cleaned and serviced. Unfortunately, sometimes homeowners forget this essential maintenance until Old Man Winter blows into town. Whatever the time, a homeowner can get good service by following furnace repair recommendations from consumer groups.
Consumer protection organizations such as the Better Business Bureau offer several tips for choosing a reputable and qualified furnace repair service.
First, never hire anyone who solicits your business blindly over the telephone, even if they offer “free” or “low cost” air conditioner. In most cases, these solicitors are simply trying to get someone into your home to take a quick look at your heater and then frighten you with a report that you have serious, possibly even hazardous, defects in your furnace. If the solicitor tries to pressure you over the telephone, just hang up. Yes, it’s rude, but you don’t owe a stranger any courtesy when they try to intrude on your life.
Also beware of anyone who’s going door to door, offering to clean furnace ducts using a “shop-vac” type of machine. No ordinary vacuum cleaner has sufficient power to remove all the dust and dirt from heating ducts. Often a steam-cleaning process or a high-volume vacuum machine is required for proper maintenance.
Another key piece of advice: Don’t panic if an inspector for a furnace repair company you’ve called says you have to replace your heater immediately, or else. Unless you’ve dealt with this firm before and trust them implicitly, this kind of doom-saying inspection is almost always the lead-in to a scam. Yes, they may replace your furnace and do a good job (for a lot of money), but the question still remains whether you needed the replacement to begin with. Whenever anybody gives you this kind of warning, request a written report and then go talk to your local utility company.
Get at least three estimates in writing from other heating service companies if a service technician tells you the furnace needs replacement or major repair. Be sure that each written report includes complete listings of what’s wrong with the furnace and what it will take to fix or replace it, especially the total price with all service charges, fees and labor. Also ask for the energy efficiency rating on a new unit, if required.
Keep up home maintenance of the furnace by cleaning the air return vents with a home vacuum cleaner. Change the filter a minimum of three times, preferably monthly, during cold seasons requiring indoor heating.
If it turns out that the furnace really does need repair or replacement, check the original warranty to determine whether repairs are covered. Some warranties require that the furnace receive annual maintenance in order to keep the warranty valid. If you must buy a new furnace, don’t choose a unit that’s too big for your household needs. You’ll only waste money.
Furthermore, get the home furnace serviced annually, whether it’s gas, oil or electric.
Another way to avoid heating scams is to sign an annual service contract with a reputable home repair and service company. More than likely you’ll get a discount on services with a yearly contract, as well as being assured of regular maintenance.
Ask specific questions when choosing a repair firm. Know the make, model and year of the furnace so that you can ask something like “How much would you charge to repair a 2006 Trane heat pump, including any service charges, parts, labor and other fees?” Reputable companies should be able to give you an answer quickly. Be wary of those that can’t or won’t.
Heeding these furnace repair recommendations will keep you warm and happy when it’s cold outside.
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